If you have any questions you can contact Customer Success in any of the following ways:

  • Email us at support@soos.io.
  • Within the app, click Help > Contact Us in the left nav menu.
  • Click on the red chat button in the right corner of any page on our website to get in touch.
  • Use the Get in touch link at the bottom off all Knowledge Base articles (including this one!)  

Screenshot of get in touch link found at bottom of knowledge base articles

We reply to all emails within 24 hours, Monday-Friday (except holidays). If you don't hear from us within 24 hours, please check your spam folder.