If you have any questions you can contact Customer Success in any of the following ways:

  • Email us at support@soos.io.
  • Within the app, click Help > Contact Us in the left nav menu.
  • Click on the red chat button in the right corner of any page on our website to get in touch.
  • Use the Get in touch link at the bottom off all Knowledge Base articles (including this one!)  

We reply to all emails within 24 hours, Monday-Friday (except holidays). If you don't hear from us within 24 hours, please check your spam folder.