User Management
Adding Users
2min
To add users, first Access the Users Page. Once on the page, click the "+" to open the Add User form. You can also add Service Accounts from this page.
- In the Invite a User form, enter the details for the new user. The user will be able to update these details once they accept the invite.
- Note - email addresses must be unique and cannot be reused within the same SOOS account or across different accounts.
- Select an appropriate permission level for the user from the User Role dropdown.
- You can see the details of the different access levels as they relate to the different modules within the app in the lower section of the form.
- To give non-administrators billing permissions, enable the Manage Billing setting.
- Click Save when finished.
An email will be sent to the newly added user with an invitation to activate their profile.
The invited user must use the link in the email to activate their profile. They should not go directly to the SOOS app and try to register.
Invited users who have not yet activated their profile will show in the Users list as (Invitation pending). To re-send the invitation email, click the mail icon. Once they accept the invitation the invitee will receive a confirmation email.
Updated 25 Feb 2025
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