Viewing User Account Information

Here are a few functions you will have access to once you've gained access to your account on the SOOS app.

• User access will vary based on the permission level assigned.  You can identify the permission level at the top of the user dropdown menu in the left navigation pane (i.e.: Administrator).

• Account
  • Edit first & last name
  • Change Password
  • Enable/Disable Client Diagnostics
• Users
  • Leadership, Developer, & Admin. users can invite & manage users associated with the organization.
• Organization
  • Admin. & Developer users can select desired email notification settings for the organization.
  • Enable/Disable setting to allow SOOS Customer Success team members to view your account (for troubleshooting purposes only!)
• Actions Audit
  • View a timeline of the actions performed by all users, service accounts, and integrated systems.
• Billing
  • Administrator users are able to submit subscription information or update existing subscriptions
  • Update billing contact & payment method information
  • View past billing information
  • Cancel a subscription 
• Logout