Here are a few functions you will have access to once you've gained access to your account on the SOOS app.
- User access will vary based on the permission level assigned. You can identify the permission level at the top of the user dropdown menu in the left navigation pane (i.e.: Administrator).
- Account
- Edit first & last name
- Change Password
- Enable/Disable Client Diagnostics
- Users
- Leadership, Developer, & Admin. users can invite & manage users associated with the organization.
- Organization
- Admin. & Developer users can select desired email notification settings for the organization.
- Enable/Disable setting to allow SOOS Customer Success team members to view your account (for troubleshooting purposes only!)
- Actions Audit
- View a timeline of the actions performed by all users, service accounts, and integrated systems.
- Billing
- Administrator users are able to submit subscription information or update existing subscriptions
- Update billing contact & payment method information
- View past billing information
- Cancel a subscription
- Logout