Scans that are unable to be completed and return a status of Error will display the following message on the Project Detail page in the SOOS app: 

The Error status will be generated if a problem is experienced on the SOOS side of the scan.  The Dependencies and Licenses tabs will be disabled for errored scans, however the Issues tab may be partially populated, depending on when during the scan process the error occurred. Rescanning the project will clear this error message.